Orders

You can place your order in the following ways:

Fixed Network: +351 253 674 309*
*Call to the National Fixed Network
Email: encomendas@guttal.pt
Sales Manager: With your Sales Manager (email or phone).

You can also place your order at our facilities, directly at the counter.
All orders are subject to stock availability confirmation.

Transport
Our deliveries are made via carrier, with a forecast of delivery in 24 hours , or until 8:00 pm of the day following the order (time limit for deliveries by the carrier), to mainland Portugal.

Orders ordered until 3:00 pm will be guaranteed to be dispatched on the same day, unless stock breaks or specific orders are fulfilled.

For deliveries outside mainland Portugal, please consult us.

Orders

QUALITY POLICY

Pedro Sendim Lda owes its growth to the contribution of all its customers, for us your opinion counts and your suggestions are always welcome.

GUTTAL
QUALITY

QUALITY POLICY

Pedro Sendim Lda, assumes quality as a key factor of the group’s culture, and understands that its management orientation is based on a spirit of continuous improvement, covering all areas and work processes existing in the organization.

Based on its commitment to quality, Pedro Sendim Lda aims to satisfy its customers, seeking to respond to their needs, continuously improving their internal processes and seeking to know and understand the current and future needs of the various interested parts, meeting your expectations to the fullest.

In this sense, the activity is based on the following focuses:

Promote satisfaction and loyalty customer;

Pursuing Excellence, investing in the improvement of products / services sold, as well as in the adoption of best business practices;

Continuously improve the company's performance, by improving the product/service and its quality/price relation, never disregarding the satisfaction of the needs and expectations of our customers;

To provide its employees with professional fulfillment, satisfaction and motivation, promoting good relations between employees, investing in the valuation of training and continuous assessment and respecting their rights, in order to achieve individual and collective goals and objectives;

Respect the principles of economic, social and environmental development, promoting a conduct of saving environmental resources and preventing pollution, as well as the management of interested parts in the various areas (suppliers, employees, customers, among others);

Comply with all applicable legal, regulatory and normative requirements.

It is the duty of all employees to practice socially responsible conduct, which meets the objectives mentioned above, thus ensuring good quality management and therefore sustainable growth and the success of Guttal.

QUALIDADE

QUALITY FORM

Pedro Sendim Lda owes its growth to the contribution of all its customers, for us your opinion counts and your suggestions are always welcome.

Se pretender deixar-nos alguma sugestão de melhoria, por favor, utilize o formulário ao lado.

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